We provide Quality Management lectures, workshops and training, consultancy and assessment throughout the United Arab Emirates in accordance with the ever-changing ISO Standard and European Foundation for Quality Management (EFQM).
All our courses are conducted in English or Arabic language, and can be adjusted for in-house training and tailored to suit your organizational needs.
Sheikh Khalifa Excellence Award (SKEA)
The Sheikh Khalifa Excellence Award (SKEA) is more than just a recognition; it embodies a mission to elevate businesses in the UAE, enhancing their productivity and profitability. SKEA program is your partner and strategic supporter in availing you with the state of the art tools and techniques needed to help in your quest for achieving People Development in terms of knowledge, skills and attitudes, system development in terms of efficiency and effectiveness and hence achieve the desired Results.
Dubai Government Excellence Program (DGEP)
Specialized courses include a detailed explanation of the requirements and models of the government excellence model, the elite model, and the Innovation framework in Dubai with the participation of experts specialized in the these fields to help their entities achieve global institutional leadership by applying the models and criteria and implementing self-assessments and participation in the development and improvement teams of their employers.
Sharjah Excellence Award (SEA)
The Sheikh Khalifa Excellence Award (SKEA) is more than just a recognition; it embodies a mission to elevate businesses in the UAE, enhancing their productivity and profitability.
ISO Integrated Management Systems (IMS)
An Integrated Management System (IMS) is a single system incorporating the requirements of two or more auditable standards. Any combination that includes at least two of the following standards will be considered to be an integrated system.
Foresight
As early as the year 2000 the Corporate Strategy Board (CSB) surveyed strategists in major corporations to identify critical professional challenges. The top five responses included: Challenging strategic assumptions, translating strategy into action, communicating strategy, identifying discontinuous change, and adapting strategy to rapid change.
Human Resource Development Training & Consultancy Course
This course is suited for human resource professionals new to the field, mid-career managers who want to broaden their scope of expertise, and experienced professionals interested in staying abreast of the latest in best practices in the field of human resources.
Six Sigma Course
Six Sigma is an organization-wide approach used to achieve breakthrough improvements tied to significant bottom-line results. It specifies exactly how the organization’s managers should set up and lead the effort. Key features are the use of data and statistical analysis, highly trained project leaders known as Black Belts and Green Belts, project selection based on estimated bottom-line results, and the dramatic goal of reducing errors to about three million opportunities.
Suggestion and Rewarding Scheme
The Suggestions and Rewarding scheme is a management tool that encourages employees to contribute ideas for improvement and innovation in the organization. It is based on the rationale that creative talent exists in each employee and that they have the ability to make suggestions to improve the way their job is being done. This course is ideal for all level employees in any organization.
Key Performance Indicators Course (KPIs)
KPI and performance measurement development is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation.
Strategic Planning
Effective strategy formulation skills are highly prized in corporate leaders. The ability to develop operational business strategies and then take those business strategies from plan to action (or to rethink them on short notice) sets true leaders apart from their peers. Forward-looking strategy formulation can make the difference between a profitable business and one that stagnates.
Customer Relation Management (CRM)
Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support.
Benchmarking
This course will help organizations to Benchmark its performance with other organizations and best in class. Bench-marking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from the same and other industries. The first step for success is establishing an adequate foundation of understanding of the Bench-marking process as it is defined by corporations today. We provide general and customized courses in Bench-marking.
Quality Is Continuous Improvement.
ECMC provides the highest level of Training & Consultancy.