We provide Quality Management lectures, workshops and training, consultancy and assessment throughout the United Arab Emirates in accordance with the ever-changing ISO Standard and European Foundation for Quality Management (EFQM).
All our courses are conducted in English or Arabic language, and can be adjusted for in-house training and tailored to suit your organizational needs.
EFQM Training Courses
- Basic Assessor Training Course (BAT)
- EFQM Qualified Assessor Training Course (EQA)
- EFQM Assessor Training Course (EAT)
- Journey to Excellence Training Course (J2E)
- Internal Assessor Training Course (IAT)
- Leaders for Excellence Course (L4E)
- Self-Assessment and Continuous Improvement (EFQM)
ISO Training Courses
- ISO Integrated Management Systems (IMS)
- Strategic Quality Management System, including ISO 9001:2018
- Emergency Management and Business Continuity including ISO 22301:2019
- Foresight
- ISO 56002:2019 (Innovation Management System)
- ISO 31000 :2018 (Risk Management System )
- Other ISO Services
Key Performance Indicators Course (KPIs)
This training course is designed to provide a strong foundation to deploying business management systems and BI software by developing the next generation of KPI professionals.
These will form the basis of the organizational performance measurement capability, becoming the go-to place for advice around understanding, establishing, activating, reporting and generating value by using KPI across organizations.
Human Resource Development Training & Consultancy Course
This course is suited for human resource professionals new to the field, mid-career managers who want to broaden their scope of expertise, and experienced professionals interested in staying abreast of the latest in best practices in the field of human resources.
Customer Relation Management Course (CRM)
Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers.
It involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support.
Six Sigma Course (SS)
Six Sigma is an organization-wide approach used to achieve breakthrough improvements tied to significant bottom-line results. It specifies exactly how the organization’s managers should set up and lead the effort. Key features are the use of data and statistical analysis, highly trained project leaders known as Black Belts and Green Belts, project selection based on estimated bottom-line results, and the dramatic goal of reducing errors to about three million opportunities.
Strategic Planning Course
This course offers strategic business planning and strategy formulation for managers at all levels. The entire strategic planning process is covered in detail from the basics of strategy formulation to the implementation of business strategies in the “real world.”
Benchmarking Course
This course will help organizations to Benchmark its performance with other organizations and best in class. Bench-marking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from the same and other industries.
Suggestion and Rewarding Scheme
The Suggestions and Rewarding scheme is a management tool that encourages employees to contribute ideas for improvement and innovation in the organization.
