Benchmarking
This course will help organizations to Benchmark its performance with other organizations and best in class. Bench-marking is the process of comparing one’s business processes and performance metrics to industry bests or best practices from the same and other industries. The first step for success is establishing an adequate foundation of understanding of the Bench-marking process as it is defined by corporations today. We provide general and customized courses in Bench-marking.
- Find out how best practice companies achieve such high-performance levels.
- Determine what and how to benchmark.
- Measure your own quality and service programs against actual industry standards.
- Strategies for finding best practice partners.
- Linking bench-marking with organization strategies.
- Setting up and monitoring performance improvement programs.
- Developing a bench-marking team.
- Participants gain complete understanding of concepts of Bench-marking through identification and analysis of “Real Life” case study examples.
